Infrastructure Service Desk Engineer - Healthcare

Join a dynamic team as an Infrastructure Service Desk Engineer, where you'll play a crucial role in supporting local IT requests for a leading healthcare provider in Europe.

As part of a team of motivated professionals, you'll be responsible for providing technical 2nd level support, resolving requests, and creating solution concepts while documenting them.

This role offers the flexibility of working from a home-office environment across Germany, with limited travel required to the HQ in Berlin for team events. You'll have the opportunity to contribute to the smooth functioning of the wider Group's IT environment, making a significant impact on healthcare delivery.

If interested apply today! 

Responsibilities:

• Provide technical 2nd level support for local IT requests.
• Resolve IT requests efficiently and effectively.
• Create solution concepts and document them for future reference.

Skills/Must have:

• Experience in technical 2nd level support.
• Strong troubleshooting and problem-solving skills.
• Excellent documentation and communication abilities.
• Ability to work independently and as part of a team
• German Speaking

Benefits:

• Home-office working
• Employee discount for over 250 brands
• Paid training

Salary:

• €40,000-60,000 salary per annum