Network Operations Manager - IT Service Provider

We are partnered with a company that provides secure digital transformation and offers a variety of services including customer experience, cybersecurity, and cloud services.  They are now seeking a Network Operations Manager to join their team. 

As a Networks Operation Manager, you will play a pivotal role in ensuring the smooth operation of the Core Network, as well as providing exceptional services to customers. 

You will be leading a team of NOC Engineers, working with internal and external stakeholders, and overseeing the technical and operational aspect of the network.   

This role is a remote opportunity, with travel to Brighton on occasion.

What’s in it for you?

1.    Leadership Opportunity: Take the lead in managing the core network infrastructure and overseeing a dedicated team of professionals. As the Network Operations Manager, you'll have the chance to shape the direction of the network operations and drive innovation in the telecommunications industry.

2.    Professional Growth: Expand your skills and expertise in network operations, with exposure to cutting-edge technologies and industry best practices. With opportunities for mentorship, training, and career development, you'll be well-equipped to advance your career in this dynamic field.

3.    Work-Life Balance: Enjoy a flexible work environment with the option for remote work and the opportunity to collaborate with colleagues across multiple locations. With competitive compensation and benefits, including 33 days of holiday and the ability to purchase additional days, you'll find the perfect balance between work and life commitments

Responsibilities:

• Team Leadership: Provide strong leadership and guidance to the Network Operations Centre team, consisting of four members. This includes performance management, training, and professional development to ensure a high-performing and cohesive team.
•  Technical Ownership: Assume responsibility for the management of the core network infrastructure. Ensure the reliability, scalability, and security of the network to meet the needs of customers.
• Operational Oversight: Oversee the day-to-day operations of the network, including monitoring, troubleshooting, and incident management. Implement best practices and processes to optimize network performance and uptime, ensuring high service levels for our customers.
• Stakeholder Collaboration: Collaborate with internal and external stakeholders, including suppliers, vendors, and partners, to procure equipment and services. Build and maintain strong relationships to ensure the timely delivery of services and resolution of issues, maintaining a high level of customer satisfaction.

Key Requirements:

• Experience working with a Service Provider core or an MSP core
• Proven leadership experience, and able to manage and support a team
• Juniper fundamentals and a technical background

Salary: 

• up to £70,000 

If you’re ready to take on this exciting opportunity and make an impact in the telecommunications industry, then apply below!