3x Help Desk Technician (Englewood, CO) - Systems Integrator

Ready to be the first line of support keeping business operations on track?

Join a technology services provider recognised for delivering reliable IT infrastructure, support, and digital transformation solutions to enterprises. With a strong focus on service excellence and customer satisfaction, the organisation continues to help businesses manage and optimise technology with confidence.

The team is hiring 3x Help Desk Technicians to provide front-line technical assistance, resolve user issues, and maintain smooth day-to-day IT operations. The role will focus on troubleshooting incidents, supporting hardware and software environments, and escalating complex cases where needed to ensure timely resolution.

This is where ambition meets opportunity. Apply now!

Responsibilities:

• Provide first-line and escalated technical support to end users, including coaches, staff, and executives.
• Troubleshoot and resolve hardware, software, and Microsoft Office/email issues.
• Perform laptop imaging, backups, and general workstation support.
• Conduct minor network troubleshooting and escalate tickets when necessary.
• Maintain accurate documentation of issues, resolutions, and system updates.
• Deliver exceptional customer service in a high-visibility environment

Skills/Must have:

• At least 5 years with Microsoft Windows 10/11.
• At least 5 years troubleshooting computer hardware.
• At least 2 years with Apple Mac OS

Salary:

• $40ph