Account Manager - MSP

We are working with a technology company that offers a variety of IT services to businesses. These services include managed services, cloud services, cyber security, technology advisory services, project and technical services, and communication and connectivity. They also cater to specific industries such as accounting, legal, real estate and construction, healthcare technology, hospitality and event venues, and not-for-profit and NDIS.

We are now helping them in their drive to recruit a dynamic and results-driven Account Manager to nurture and expand their client relationships while driving revenue growth. This role will focus on managing and growing existing accounts, leveraging expertise in Networks, Network Security & Wireless.

If you would like to find out more about this opportunity, we encourage you to not delay and apply today! 

Key Responsibilities:

• Manage and cultivate relationships with existing clients, serving as their primary point of contact and trusted advisor.
• Understand client needs and pain points to propose tailored solutions that align with their business objectives.
• Collaborate closely with the technical team to ensure the delivery of high-quality solutions that meet client requirements.
• Identify opportunities for upselling or cross-selling additional services or products based on client needs.
• Actively participate in account planning and strategising to maximize client satisfaction and retention.

Requirements:

• Proven track record in an Account Management role within the technology sector, with a focus on Networks, Network Security & Wireless.
• Professional or Managed Services Experience
• Demonstrated success in managing and growing client accounts, meeting and exceeding sales targets.
• Excellent communication and negotiation skills to effectively manage client relationships and drive revenue growth.
• Ability to collaborate effectively with internal teams to deliver seamless solutions to clients.

Salary/Package:

• $90,000
• Expenses paid
• Training & development funded
• Hybrid working
• Office-based