Account Manager - System Integrator

A long-standing and reputable IT services provider in Melbourne is hiring an experienced Account Manager to manage and grow a portfolio of existing clients. This role is ideal for someone who thrives in a farming and upselling environment, with a passion for building long-term relationships and delivering tailored IT solutions. You'll work closely with technical teams to ensure client success across infrastructure, cloud, and cybersecurity services. 

If you’re ready to step into a relationship-focused role with strong growth potential, apply now to explore the opportunity.

Key Responsibilities: 

• Manage a portfolio of existing mid-market clients in the Melbourne region
• Build and maintain strong, trusted relationships with key decision-makers
• Identify and act on opportunities to cross-sell and upsell solutions, including: Infrastructure (Microsoft, HP, Lenovo), Cybersecurity (Crowdstrike, SentinelOne), Networks (Fortinet Firewalls)
• Work closely with internal technical and delivery teams to ensure client satisfaction
• Drive account growth and track performance against revenue targets
• Represent the business as a trusted partner, not just a vendor

Skills & Requirements:

• Proven experience in account management or customer success in the IT industry
• Experience working with mid-market customers, ideally in a managed services environment
• Strong relationship-building and commercial acumen
• Ability to spot growth opportunities and drive revenue from existing accounts
• A self-starter with a proactive and client-first mindset

Why Join?

• Step into a warm portfolio with room to grow
• Join a highly regarded IT provider with a national presence and 30+ years of success
• Collaborative team culture, strong internal support, and great leadership
• Attractive commission structure with real earning potential

Commission Structure:

• $30K annual target
• 90% of target = 6% commission
• 100% = 8% commission
• 110%+ = +2% accelerator

Salary:

• AUD90,000