Configuration Manager (Czech/Slovak) - Consulting

Are you ready to take ownership of complex configuration environments and elevate service delivery?

With a strong reputation for delivering expert consultancy in Service Configuration Management (SCM), asset intelligence, and ITIL-aligned practices, the team is trusted by major enterprises across the UK and beyond to design, implement, and mature Configuration Management Databases (CMDBs) that power efficient IT operations. Known for excellence in data governance and strategic IT asset oversight, the organisation partners with clients across both public and private sectors to embed sustainable, scalable solutions. The team is hiring a Configuration Manager to play a pivotal role in ensuring the accuracy, consistency, and governance of client CMDBs. This position leads configuration data quality initiatives, drives continual improvement in SCM practices, and ensures alignment with best-in-class data governance frameworks. From overseeing data integrity to embedding best practices across delivery teams, the role offers high visibility and long-term impact.

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Responsibilities:

• Plan, manage, and control the handling of data within the CMDB to ensure integrity and accuracy across all Configuration Items (CIs)
• Lead data quality assessments and implement strategies to address and resolve any data quality issues
• Oversee the following SCM processes: Data Attestation Process, Data Governance Process, Recertification Process, Discovery Tool Reconciliation Process
• Manage and coordinate a team of SCM Analysts, including planning, task allocation, and monitoring of business-as-usual (BAU) activities
• Collaborate with Change Management teams to detect and address unauthorized changes or discrepancies within the CMDB
• Assist in the development of CMDB-related training materials, documentation, and process integration guides
• Support training efforts for CI Data Owners and ensure adherence to standardized CI management procedures
• Participate in process evaluations across Configuration Management, Change Management, and Release Management
• Provide expert guidance on structural improvements and enhancements to the CMDB

Requirements:

• Proven experience in Configuration Management and CMDB oversight within enterprise environments
• Strong understanding of SCM frameworks, ITIL processes, and tooling best practices
• Experience with horizontal discovery and service mapping technologies (e.g., ServiceNow Discovery)
• Demonstrable leadership skills in managing SCM teams and driving process improvements
• Exceptional analytical skills for diagnosing data issues and identifying root causes
• Excellent communication skills for working with stakeholders, technical teams, and training departments

Duration: 

• 12 months

Salary:

• €500/day