Desktop Support Engineer - Consultancy

Are you looking for an exciting new opportunity? 

Join a global business and technology transformation partner dedicated to accelerating the shift towards a digital and sustainable future while delivering meaningful impact for enterprises and society. With a diverse workforce of more than 300,000 professionals across over 50 countries, this organisation brings almost 6 decades of expertise in unlocking the value of technology to meet the full spectrum of business needs. 

Ready to make a move? Get in touch and apply today!

Responsibilities: 

Device Management

• Build and rebuild devices to meet user specifications.
• Provision and configure equipment for end users.

Inventory & Stock Control

• Follow established stock control procedures.
•  Maintain accurate inventory records using the Stock Management Tool/database.
• Manage deliveries and hardware allocation/disposal processes.

Service Coordination

• Coordinate IMAC deliverables from initiation to completion.
• Ensure timely execution of tasks aligned with service expectations.

Customer Experience

• Deliver a professional and positive user experience, even under pressure.
• Uphold Capgemini’s commitment to inclusivity and a welcoming work environment.

Skills / Must Have:

• Background in IT support with customer-facing experience.
• Proficiency in desktop environments (Windows 7–10).
• Experience with software/application installation.
•  Familiarity with ticketing systems (e.g., ServiceNow).
• Basic understanding of server infrastructure and networking.

Nice to Have:

• Microsoft / CCNA / CompTIA certification.

Benefits:

• Opportunity to work with a global IT services leader.
• Full-time, on-site position with career development potential.
• Supportive and inclusive work culture.

Salary:

• Up to £30,000 per year