Junior Collaboration Engineer (Santa Ana, CA) - Systems Integrator

Ready to lead and amplify growth in enterprise solutions?

A long-standing IT services provider with decades of experience has built a reputation for delivering award-winning digital transformation projects, securing top-tier partnerships with Microsoft, Cisco, and other leading technology vendors. The organisation has successfully implemented large-scale cloud migrations, unified communications platforms, and cybersecurity solutions for some of Europe’s most respected mid-market enterprises. Recognised for operational excellence and customer satisfaction, it continues to expand its footprint through innovation, strong partner ecosystems, and a proven track record of delivering measurable business outcomes. 

Looking to make a tangible impact in enterprise tech leadership? Apply now!

Responsibilities:

• Hands-on experience in Cisco technologies such as Cisco UC Manager, Cisco Unity Connection, Cisco Emergency Responder, Cisco routing and switching with respect to voice traffic

Five (5) or more years of experience supporting, troubleshooting, and developing Cisco Communications and networking technologies in many of the following:

• Cisco Unified Communications Manager/Call Manager
• Cisco Unity/Unity Connection
• Cisco Expressway for Mobile Remote Access
• Presence – with Microsoft Teams and Cisco Webex App

Requirements:

• Experience in IT network engineering support (Tier I Network infrastructure implementation and maintenance)
• CCNA certification or higher required, specialization in Voice or Collaboration - CCNP preferred
• Three or more years of experience managing enterprise VoIP and Unified Communications systems is preferred
• Bachelor's degree in Computer Science, Engineering, or related discipline preferred; equivalent experience acceptable
• Must possess strong analytical and problem-solving skills and be organized

Salary:

• $80ph