Lead Technician - Systems Integrator

Ready to take charge of technical operations and lead by example?

Join a technology services provider recognised for delivering IT infrastructure, support, and integration solutions to a wide range of industries. With a reputation for reliability and hands-on expertise, the organisation continues to help businesses maintain secure, efficient, and high-performing environments.

The team is hiring a Lead Technician to oversee technical installations, provide advanced troubleshooting, and guide junior staff in daily operations. The role will focus on ensuring service excellence, maintaining system performance, and supporting client projects from initiation to completion.

Lead the way where technology meets execution. Apply now!

Responsibilities:

• Lead installation and integration of physical security, AV, and building technology systems on client sites.
• Troubleshoot system issues quickly and effectively to minimize downtime.
• Train and mentor junior technicians in best practices and installation standards.
• Coordinate with project managers and engineers to ensure deliverables are met on time and within scope.
• Maintain detailed documentation of work performed and provide feedback for continuous improvement.
• Ensure adherence to all safety standards and compliance requirements.

Skills/Must have:

• 5–7+ years of hands-on installation and integration experience, with at least 2 years in a lead role.
• Strong background in physical security systems (access control, CCTV, alarms) and/or AV technologies.
• Ability to read and interpret technical drawings, wiring diagrams, and project documentation.
• Excellent troubleshooting and problem-solving skills in field environments.
• Strong leadership skills with experience guiding field teams.
• Willingness to travel extensively to customer sites.
• Industry certifications (e.g., BICSI, Crestron, Extron, CompTIA, or manufacturer-specific) a plus.

Benefits:

• PTO
• Health insurance 
• Ongoing training and support 

Salary:

• $65,000 - $110,000 based on experience