Network Engineer (IP & Optical) - Consultancy
- Competitive salary based on experience and qualifications
- Kuala Lumpur, Malaysia
- Permanent
- Telecoms
- IP Networking & Transmission
Are you looking for a new opportunity?
Join a leading global IT solutions provider trusted by some of the world’s most recognized and innovative organizations. Founded over 2 decades ago in Silicon Valley, the business has expanded across 33 countries with a team of more than 2,000 IT professionals. Focused on helping clients improve decision-making, drive operational efficiency, and gain a competitive edge, the organization combines world-class talent, clear vision, and innovative technology to deliver impactful solutions. With creativity at its core, dedicated software and service innovation teams develop best-in-class tools and technologies that create real value for clients worldwide.
Take the next step in your career and apply today!
Key Responsibilities:
- Monitor and support network infrastructure across IP (L1–L3) and Optical (DWDM) domains
- Troubleshoot faults across routing, switching, and optical transport layers
- Act as the primary point of contact for network incidents and service issues
- Perform structured fault isolation across physical and logical network layers
- Manage incidents in line with SLAs, ensuring timely resolution and communication
- Escalate issues to engineering and vendor teams where required
- Support provisioning activities, including circuit turn-up, testing, and validation
- Maintain accurate documentation across incidents, changes, and configurations
- Contribute to continuous improvement across monitoring, tooling, and processes
Required Experience:
- Experience within a Network Operations Centre or large-scale network environment
- Strong foundation in IP networking (TCP/IP, routing, switching, VLANs)
- Hands-on experience with vendors such as Cisco or Juniper
- Exposure to optical networking concepts (DWDM, transport networks, fibre infrastructure)
- Experience using monitoring and ticketing systems in an operations environment
- Ability to troubleshoot across multiple layers of the network stack
- Strong communication and documentation skills
Nice to Have:
- Certifications such as CCNA, JNCIA, or equivalent
- Experience within telecom, ISP, or service provider environments
- Exposure to optical vendors (e.g. Ciena, Nokia, Huawei)
- Understanding of circuit provisioning, cross-connects, or backbone connectivity
- Exposure to automation or scripting (Python, Bash, etc.)
Salary:
- Competitive salary based on experience and qualifications