Network Support Engineer - Internet Service Provider

1605619
  • €45,000
  • Cologne, Germany
  • Permanent
  • 45000
  • Telecoms
  • IP Networking & Transmission


Ready to take the next step in your career? Join a pioneering force in Germany’s fibre optic expansion and superfast internet since 1994, with over 30,500 kilometres of laid cables and a continually expanding, cutting-edge network that stands as one of Europe’s most modern. The organisation ensures secure, regional, and sustainable data storage and processing through state-of-the-art data centres. With the trust of more than half a million residential and business customers, they are Germany’s largest regional telecommunications provider. At the heart of their operations lies a commitment to the region, it's people, and the diverse challenges of today, tomorrow, and beyond.

Don’t miss out on this exciting opportunity—apply today!


Responsibilities:

  • Install, configure, troubleshoot, and uninstall telecommunications products at customer sites
  • Program, maintain and resolve issues with network equipment such as switches, routers, hubs, and end devices
  • Set up and maintain telephone systems, DECT systems, and WLAN networks including progamming and user support
  • Act as a technical contact for our internal sales teams
  • Work in flexible 2-shift models (Monday–Sunday)


Skills/Must have:

  • Completed technical training and several years of professional experience in telecommunications installation
  • Solid understanding of DSL, VDSL, VOIP, and WLAN technologies
  • Previous experience in the trade fair environment is a plus
  • Strong troubleshooting and customer-facing communication skills
  • Fluent in German, with good English skills; additional foreign languages are advantageous
  • Class B driving license is mandatory


Salary:

  • €45,000
Charlie Draper Head of IP Networking Germany

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