Network Support Engineer - Internet Service Provider
- €45,000
- Cologne, Germany
- Permanent
- 45000
- Telecoms
- IP Networking & Transmission
Ready to take the next step in your career? Join a pioneering force in Germany’s fibre optic expansion and superfast internet since 1994, with over 30,500 kilometres of laid cables and a continually expanding, cutting-edge network that stands as one of Europe’s most modern. The organisation ensures secure, regional, and sustainable data storage and processing through state-of-the-art data centres. With the trust of more than half a million residential and business customers, they are Germany’s largest regional telecommunications provider. At the heart of their operations lies a commitment to the region, it's people, and the diverse challenges of today, tomorrow, and beyond.
Don’t miss out on this exciting opportunity—apply today!
Responsibilities:
- Install, configure, troubleshoot, and uninstall telecommunications products at customer sites
- Program, maintain and resolve issues with network equipment such as switches, routers, hubs, and end devices
- Set up and maintain telephone systems, DECT systems, and WLAN networks including progamming and user support
- Act as a technical contact for our internal sales teams
- Work in flexible 2-shift models (Monday–Sunday)
Skills/Must have:
- Completed technical training and several years of professional experience in telecommunications installation
- Solid understanding of DSL, VDSL, VOIP, and WLAN technologies
- Previous experience in the trade fair environment is a plus
- Strong troubleshooting and customer-facing communication skills
- Fluent in German, with good English skills; additional foreign languages are advantageous
- Class B driving license is mandatory
Salary:
- €45,000
