Network Team Lead - System Integrator

Join a leading Dutch IT consultancy delivering secure, cloud-ready infrastructure  solutions to national and international clients. A Network Team Lead is required to manage daily operations within a high-impact network support team, ensuring critical customer environments remain stable, secure, and responsive.

This role combines hands-on technical leadership with operational oversight—driving resource planning, monitoring performance through KPIs, and fostering continuous improvement across support processes such as change management and incident response. It also includes participation in a 24/7 duty roster and a strong focus on coaching and team development.

Looking to lead a team at the heart of mission-critical infrastructure support? Apply now and take ownership of impactful service delivery.

Key Responsibilities:

• Manage daily support operations and customer consultations on ongoing issues and changes.
• Guide team in ticket resolution, incidents, and major changes.
• Set KPIs, conduct reviews, and train new engineers.
• Oversee resource planning, including staffing, holidays, and absence.
• Participate in hands-on support and 24/7 on-call rotation.
• Lead external vulnerability management and reporting.
• Improve alerting, change management, and monitoring tools.
• Drive customer satisfaction tracking and improve internal documentation.

Skills/Must have:

• CCNA / CCNP 
• 3 years managerial experience
• IT Networking 

Benefits:

• Education budget
• Mobile phone
• Travel allowance 

Salary:

• up to € 4,500 Gross Per Month