NOC Engineer - Telecommunications

Ready to keep networks running smoothly in fast-paced environments?

Join a fibre connectivity provider recognised for delivering high-speed internet and reliable digital infrastructure to businesses and communities. With a reputation for service quality and innovation, the organisation continues to expand its network footprint and enable seamless connectivity experiences.

The team is hiring a NOC Engineer to monitor network operations, troubleshoot incidents, and ensure maximum uptime. The role will focus on identifying and resolving faults, maintaining performance standards, and collaborating with engineering teams to deliver resilient, high-availability services.

The next step in your career starts here. Apply now!

Key Responsibilities:

• Monitor network performance and identify potential issues.
• Respond to alerts and troubleshoot network problems promptly.
• Collaborate with cross-functional teams to resolve technical issues.
• Provide exceptional customer support and ensure customer satisfaction.
• Document all network-related activities and maintain accurate records.
• Participate in ongoing training and professional development opportunities.

Requirements:

• Minimum of 2 years of experience in a Network Operations Center (NOC) environment.
• CCNA certification or equivalent networking certification required.
• Strong knowledge of networking protocols and technologies.
• Experience with network monitoring tools and troubleshooting techniques.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced, customer-focused environment.
• Must be willing to work on-site in Plano, Texas.
• Day shift availability.

Benefits:

• Comprehensive benefits package, including medical, dental, and vision coverage.
• 401(k) retirement plan with employer matching.
• Paid time off and holiday pay.
• Opportunities for career advancement and professional growth.
• Ongoing training and development opportunities.

Salary:

• $75,000 to $90,000 per year