
Eastern Computer Exchange Case Study
Eastern Computer Exchange (ECEI) is a value-added reseller providing enterprise technology solutions to the global market. Established in 1990, their core focus areas include cloud, networking, security, data centres, and managed services. For more than 30 years, they have partnered with leading vendors and supported customers worldwide in driving digital transformation and strengthening IT infrastructure.

A partnership built on trust
In 2019, Frank Donaldson, Global Vice President of Network & Security at Eastern Computer, was facing challenges in sourcing exceptional network engineering talent. Previous recruitment partners were not meeting the high standards required for the company’s success.
To overcome this, Frank turned to the expertise of Antonio Costa and the Hamilton Barnes team. By taking the time to clearly understand Eastern Computer’s specific requirements, Hamilton Barnes avoided wasting time with unqualified candidates and ensured only well-matched talent was presented.
This tailored approach strengthened Eastern Computer’s team, drove business success, and ultimately delivered greater value to their customers.
"Partnering with Eastern Computer Exchange has been a rewarding journey. By taking the time to understand their unique needs, we were able to connect them with top-tier network engineering talent that truly drives their business forward. It’s partnerships like this, built on trust and collaboration - that deliver lasting results for both our clients and their customers."
- Antonio Costa, Senior Vice President, Hamilton Barnes
The starting point
Finding the right talent was a challenge
Before partnering with Hamilton Barnes, Eastern Computer struggled to find highly specialised network engineers who met the standards required to support their customers. Previous recruitment agencies often presented unqualified candidates, which slowed down the hiring process and created unnecessary challenges for the business.
How we worked together
A recruitment strategy built around their needs
In 2019, Eastern Computer began working with Antonio Costa in our New York and Austin offices. By taking the time to fully understand the exact requirements of each role, Antonio ensured that only the strongest and most relevant candidates were presented. This approach saved valuable time and allowed Eastern Computer to focus on choosing the right people.
The outcome
Strengthening teams with top talent
Since the start of the partnership, Hamilton Barnes has supported Eastern Computer in making six permanent and three contract hires. Each placement has strengthened their team, contributed to business growth, and enabled them to deliver even greater value to their customers worldwide.
Looking ahead
A relationship built on trust and collaboration
The relationship between Eastern Computer and Hamilton Barnes has been built on trust, attention to detail, and collaboration. As Frank Donaldson, Global Vice President Network & Security, put it:
"This partnership and experience has been a true driver of our growth and customer success."

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