Operations Director - ISP

Join a burgeoning ISP startup based in Denver, CO, and play a pivotal role in revolutionizing how people connect to the digital world. 

As the Operations Director, you'll spearhead seamless execution across various business aspects, from enhancing customer success to optimizing field operations schedules. You'll be at the heart of operations, driving new ideas, creating efficient processes, and contributing to their rapid growth.

If you are interested in this fantastic opportunity, we encourage you to apply today! 

Responsibilities:

• Lead and manage the operations team, ensuring optimal performance and efficiency.
• Develop and implement strategies to enhance customer success, satisfaction, and retention.
• Oversee scheduling and coordination of field operations for timely and effective service delivery.
• Identify opportunities for process improvement and implement innovative solutions.
• Collaborate cross-functionally with sales, marketing, and technical teams to drive business growth.
• Analyze operational data and metrics to make data-driven decisions.
• Stay informed about industry trends, technologies, and best practices.
• Act as a liaison between internal teams and external partners/vendors.
• Represent the company professionally in client meetings, industry events, and networking opportunities.

Skills/Must Have:

• Bachelor's degree in business administration, operations management, or related field.
• Proven experience in operations management, preferably in a startup or fast-paced environment.
• Strong leadership skills with the ability to motivate teams.
• Excellent communication and interpersonal abilities.
• Demonstrated track record of implementing process improvements.
• Analytical mindset with proficiency in data analysis.
• Adaptability and flexibility to thrive in a dynamic startup environment.
• Experience in the telecommunications or technology industry is a plus.

Benefits:

• Competitive salary and performance-based incentives.
• Health, dental, and vision insurance coverage.
• Flexible work schedule and remote work opportunities.
• Collaborative and supportive team environment.
• Opportunities for growth and development.
• Chance to be part of an innovative startup poised for rapid expansion and success.

Salary: 

• $Competitive, based on experience.